Head of School and Horst Schulze Endowed Professor of Hospitality Management,
The Horst Schulze School of Hospitality Management

(334) 844-3264 | oneilm1@auburn.edu | 328 Spidle Hall

Ph.D., University of Ulster - Services Marketing
Research interests: Services marketing and management, customer relationship management, service quality, disconfirmation modeling, total quality management and internal service, complaining behavior, trust and service recovery.

Curriculum Vitae

Tanya Stringer

Administrative Support Assistant

(334) 844-4261 | Fax:(334) 844-3279 | tds0001@auburn.edu | 328 Spidle Hall

Baker M. Ayoun, Ph.D., MBA

June M. Henton Endowed Professor & HOSP Graduate Programs Officer

(334) 844-8196 | bma0002@auburn.edu | 324H Rane Culinary Science Center
Ph.D. - Oklahoma State University - Hotel & Restaurant Administration

Curriculum Vitae

Assistant Professor, Director of Brewing Science and Operations

cad0057@auburn.edu | 332A Spidle Hall
Ph.D. - University of Illinois Urbana-Champaign - Plant Biology

Curriculum Vitae

Alecia Douglas, Ph.D.

Associate Professor

(334) 844-1434 | acd0011@auburn.edu | 358 Spidle Hall
Ph.D. - Purdue University - Hospitality and Tourism Management

Curriculum Vitae

Nicole Britton Gaillard, M.S.

Lecturer, Scholarship Coordinator and Hospitality Student Advisory Board Advisor

334-844-4215 | gaillnb@auburn.edu | 356 Spidle Hall

Associate Professor

(334) 844-6453 | yzl0085@auburn.edu | 362 Spidle Hall
Ph.D., Hospitality Management and Dietetics, Kansas State University

Curriculum Vitae

David Martin, Ph.D.

Associate Professor

(334) 844-3291 | martida@auburn.edu | 328B Spidle Hall
Ph.D., Auburn University - Hotel and Restaurant Management

Curriculum Vitae

ANA C. PLANA, ME

Lecturer

(334) 844-3731 | aplana@auburn.edu | 332 Spidle Hall
ME, Education, University of South Florida

Curriculum Vitae

Imran Rahman, Ph.D.

Assistant Professor

(334) 844-4206 | izr0004@auburn.edu | 328C Spidle Hall
Ph.D., Business Administration, Washington State University

Curriculum Vitae

Mark Traynor, Ph.D.

Associate Professor & Program Coordinator, Culinary Science

(334) 844-3731 | mpt0010@auburn.edu | 328 Spidle Hall
Ph.D., Culinary Arts, Dublin Institute of Technology (DIT)

Curriculum Vitae

Keisha Echols, MBA, PHR, SHRM-CP

AUHCC Director of Education & Human Resources

(334) 821-8200 | keisha.echols@auhcc.com | The Hotel at Auburn University & Dixon Conference Center

Curriculum Vitae

Hans van der Reijden

Managing Director
Hotel Operations & Educational Initiatives

(334) 844-4206 | hans@auhcc.com |
The Hotel at Auburn University & Dixon Conference Center

Curriculum Vitae