LEARNING OUTCOMES

Understand the full extent, organization, structure and impact of the global hospitality management.

Understand the complexity of operating an ethically conscious hospitality enterprise in a dynamic environment and understand clearly what it takes to be successful over the short and long term.

Demonstrate competence in key operational and functional areas of a hospitality business.

Communicate effectively in a business environment.

Understand the value of teamwork and diversity in a multi-cultural work environment.

Identify characteristics that define successful leaders in the hospitality field.